0By tony santelliIn Posted 7 April 2016The Consumer Protection Act specifies that a “written or verbal statement made by the representative of a merchant or of a manufacturer respecting goods and services is binding on that merchant or manufacturer.”Read More
0By tony santelliIn Posted 7 April 2016The travel counsellor who sells travel insurance is acting as a :Read More
0By tony santelliIn Posted 7 April 2016The client is not required to pay the contribution to the Compensation Fund for Customers of the Travel Agents (FICAV) for the following products or services:Read More
0By tony santelliIn Posted 6 April 2016In the specific case of an off-premise purchase (made by telephone or over the Internet), the Consumer Protection Act provides a remedy called:Read More
1By catherine fortierIn Posted 22 September 2015A travel counsellor who is in the employ of a travel agent or has entered into an exclusive contract must hold:Read More
0By catherine fortierIn Posted 21 September 2015The Travel Agents Act does not apply for trips organized in Québec by an association lasting no longer than:Read More
0By catherine fortierIn Posted 22 September 2015A travel agent license will not be issued ifRead More
0By catherine fortierIn Posted 22 September 2015A travel agent must display the license issued in his accountRead More
0By catherine fortierIn Posted 22 September 2015To renew a license, the travel agent need only pay the duties.Read More
0By catherine fortierIn Posted 22 September 2015Once an agent has given up his license, he can no longer apply for a new license, regardless if he always respected the laws and regulations of the Travel Agents Act.Read More