: FIT and planning coordinator
Information sur l'entreprise :
Nom de l'entreprise : TRAVELBRANDS
Adresse du lieu de travail :
Adresse : 1257 RUE GUY
Ville : MONTREAL
Région : Montréal
Code postal : H3H 2K5
Province : QUEBEC
Pays : CANADA
Description du poste :
Nature du poste : Emploi temps plein
Description du poste : • Answering calls and emails in timely, courteous, and professional manner
• Providing excellent customer service
• Enforcing active selling skills to close a sale
• Processing bookings with accuracy and detail
• Consistently meeting individual performance targets
• Selling complete multi-destination packages of products “a la carte”
• Ensuring files and payments’ follow-up with suppliers and travel agents
Profil recherché :
• Excellent communication skills, French and English
• Passion for sales and a desire to always excel
• Travel/Tourism school diploma or equivalent related travel industry experience
• Excellent customer service skills and interpersonal skills
• Professionalism and patience
• Team player but able to work autonomously
• Ability to work under pressure and meet deadlines
• Knowledge of the travel industry
• Computer knowledge - Microsoft Office Word and Excel
• Ability to learn new software
• Knowledge of Sabre (an asset)
Conditions de travail :
• Call Centre environment – home based
• Monday to Friday 9am to 5pm some evenings on rotation
• 37,5 hours / weekly
Acheminement du CV :
Par courriel : alexandre.bouchard@travelbrands.com